Which payment methods does Santarix accept?
Mastercard, Visa, Interac, Noda and Ezeewallet are the five payment methods we support. Our Santarix cashier groups them as follows:
- Card methods: Mastercard and Visa
- Payment services: Interac, Noda and Ezeewallet
We credit deposits immediately after successful payment confirmation. All payment data travels through encrypted connections. You can securely access your account through Santarix Login before making a deposit.
How quickly does Santarix process withdrawals?
We process withdrawals according to the following confirmed timings and fee conditions.
| Payment detail | Confirmed information |
|---|---|
| Deposit credit | Immediately |
| Withdrawal processing | Within two (2) banking days |
| Our charges | No fees |
| Provider charges | A payment provider might apply a charge |
Your first withdrawal can take longer because we must complete the required verification. For payment-specific questions, we assist you at support@santarix.com.
Santarix first-step withdrawal verification
We require step one verification from every user before processing a withdrawal. This requirement applies regardless of the withdrawal amount or selected supported method.
You must provide:
- Your first name
- Your second name
- Your date of birth
- Your country of usual residence
- Your gender
- Your full address
We use these details to complete the first verification stage. Every withdrawal requires this stage before we can release the funds.
Official-ID checks at Santarix above €2,000
Deposits or withdrawals over €2,000 require our second verification step. We ask you to provide an official identity document at this level.
This document requirement applies to both transaction types. We complete step two after collecting the personal information required during step one.
Source-of-wealth checks at Santarix above €5,000
Deposits or withdrawals over €5,000 require our third verification step. We ask you to provide source-of-wealth information when you cross this threshold.
This requirement covers deposits and withdrawals. We complete the earlier verification stages before handling the additional source-of-wealth check.
